Terms and Conditions

1. About the Service

XpressDM provides automation tools for Instagram, including but not limited to:

• DM Automation
• Comment Automation
• Story Automation
• Follow-up automation
• AI-based replies (where applicable)

We help users automate engagement workflows. We do not guarantee specific growth, leads, or revenue outcomes.

2. Eligibility

By using XpressDM, you confirm that:

• You are at least 18 years old
• You have the authority to use the Instagram account connected
• Your use complies with applicable laws and platform policies

3. Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account
• All activities performed through your account
• Ensuring that your usage does not violate Instagram's policies

XpressDM is not liable for unauthorized access due to your negligence.

4. Platform Dependency Disclaimer

Here's the important part. XpressDM operates in connection with third-party platforms like Instagram. We do not control Instagram. This means:

• Features may stop working due to API or policy changes
• Accounts may face restrictions, blocks, or bans
• Automation limits may change without notice

By using XpressDM, you acknowledge and accept these risks.

5. Acceptable Use

You agree NOT to:

• Use the platform for spam, harassment, or abusive messaging
• Send misleading, fraudulent, or harmful content
• Violate Instagram's terms of service
• Attempt to reverse engineer or misuse the platform

We reserve the right to suspend or terminate accounts that violate these rules.

6. Payments & Pricing

• All payments are final unless stated otherwise
• Pricing may change at any time with prior notice
• Failure to pay may result in suspension of services

If you are offering subscriptions:

• Auto-renewal terms should be clearly displayed at checkout
• Users can cancel before the next billing cycle

7. Refund Policy

• No refunds will be issued once the service is activated
• Exceptions may be granted at our sole discretion

8. Data & Privacy

We collect and process user data as per our Privacy Policy.

• We do not sell your personal data
• We only use necessary data to operate the service
• Users are responsible for the data they process using automation

9. Intellectual Property

• All software, branding, and technology belong to XpressDM
• Users are granted a limited, non-transferable license to use the platform
• You may not copy, resell, or distribute the service without permission

10. Service Availability

We aim for high uptime, but we do not guarantee:

• Uninterrupted service
• Error-free performance

Maintenance, outages, or third-party failures may impact availability.

11. Limitation of Liability

To the maximum extent permitted by law, XpressDM shall not be liable for:

• Account bans or restrictions on Instagram
• Loss of business, revenue, or data
• Any indirect or consequential damages

Your use of the service is at your own risk.

12. Termination

We may suspend or terminate your access if:

• You violate these terms
• Required by law
• There is misuse of the platform

You may stop using the service at any time.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the platform means you accept the updated terms.

14. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of India.

15. Contact

For any questions or concerns, contact: