Welcome User
Frequently Asked Questions

Go to "Connect to Instagram" in the sidebar, click "Connect Account", and authorise XpressDM through Instagram's official OAuth flow.

Make sure the automation is set to Active and your Instagram account is still connected. Refresh your posts and try re-enabling the automation.

Visit the Subscription page and click "Cancel Subscription" under your active plan. Your access continues until the current billing period ends.

Yes - the free tier allows a limited number of auto-replies per month. Upgrade your plan on the Subscription page for higher or unlimited limits.

Yes. We operate within Instagram's platform guidelines and avoid aggressive, bot-like behavior. No mass spam. No risky automation patterns.

Users see improvements in response speed, engagement rate, increase in followers and lead capture within the first few days.

Yes. You can test the platform before committing.

Yes. No long-term lock-ins.

Yes. We provide onboarding guides and live support to get you started quickly.

Xpress DM focuses on safe, human-like behavior patterns so your account stays healthy. It is cheaper and a better alternative to all its competitors.

Yes. We offer a free trial so you can test the automation, see how it works, and decide with confidence.

Absolutely. There are no long-term contracts. You can upgrade, downgrade, or cancel whenever you want.

No. What you see on the pricing page is exactly what you pay. No surprise add-ons for basic features.

Yes. You can switch plans anytime based on your needs. Scaling up or down takes just a few clicks.

No. You don't require a credit card.

No. Pricing is based on your plan features and usage limits, not your follower count.

Can't find what you're looking for? Send us an email and we'll get back to you within 24 hours.